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​Tools and Technologies Your Small Business Should be Using

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Businesses are becoming more technological than ever before. Even compared to only a few years ago, companies in many industries are making use of a variety of different tools and pieces of software. These tools and technologies can help companies save money, boost productivity, keep track of customers and generally become more efficient.

But of these many available technologies, which are some that your small business should absolutely be using? Without any further ado, let’s look at a few great tools, pieces of software and technologies that your small business should be putting to good use.

A CRM

A CRM (which stands for customer relationship management) tool is a must for companies who want to improve how they interact with their customers. These pieces of software can help you manage not only your interactions with customers of all kinds, but also build meaningful relationships with them. 

These tools can perform so many important duties for your company, such as:

  • Strengthen bonds with customers
  • Reach new customers
  • Track leads
  • Provide helpful analytics and data
  • Organize customer information and so much more

Many providers can also offer you a ton of helpful information. This can be on everything from crafting the right sales quotes to providing additional support to current customers. No matter what industry you are in, or the size of your company, you can benefit from the features of a CRM tool.

A Piece of Accounting Software

Accounting and financial tasks are one of the most important for any business. Whether it be for taxes, or for figuring out your profits and costs, you need to keep accurate financial records. However, with potentially hundreds of invoices, receipts, and other documents to keep track of, some potential errors are bound to occur. Depending on the severity, these errors could go from being a little annoying, to incredibly costly.

A great way to limit these errors is by using accounting software. This software can speed up data entry, provide comprehensive reports, improve scalability, securely store your financial information, and do many other important tasks. 

Accounting software can also monitor your finances, manage cash flow, and be incredibly easy for almost anyone to learn and use. Some can even automate tasks. This has the potential to save you even more time and reduce more errors. Also, these accounting software and platforms are generally much more affordable than hiring an accountant in most cases.

A Project Management and Communications Platform

The work world is changing. While many people still work in a physical office with their coworkers, more and more people are beginning to work remotely. In fact, millions of Americans already work remotely, and the industry has been growing steadily in recent years. Many companies have remote teams and unlike physical teams, these people cannot meet up in person to collaborate on work projects.

As a result, having a project management and communications platform is instrumental. They can make sure everyone is on the same page and can collaborate effectively. These help people from all over the planet share information, edit files, leave notes, have meetings, and delegate tasks. This can all take place remotely from their phone or computer. Of course, even if your team is local, a platform like this allows everyone to remain on the same page and keep everything organized.

They are simple to use and can act as your own virtual office, and many can be customized to make sure they work for your needs. Many of these can be used for free for smaller teams, and very affordably for larger teams. Whether you utilize remote workers or not, using a tool like Slack, Asana, or Trello could be a big boost to your company.

In conclusion, the tools and technologies in this article can help your company take a step forward, grow, and succeed.