Home Cisco How To Troubleshoot SIC-related Issues in Checkpoint GAIA

How To Troubleshoot SIC-related Issues in Checkpoint GAIA

How-To-Troubleshoot-SIC-related-Issues-in-Checkpoint-GAIA

How To Troubleshoot SIC-related Issues in Checkpoint GAIA:-

SIC or Secure Internal Communication is how communicating components authenticate between themselves and the Security Management Server. When successfully authenticated, communication between these components is secure.

This Check Point feature ensures that these modules can communicate freely and securely using a simple communication
initialization process,

The following security measures are taken to ensure the safety of SIC:-

  • Certificates for authentication
  • Standards-based SSL Certificates for the creation of the secure channel
  • 3DES for encryption

Almost everytime SIC issues are due to :-
1. mismatch in activation key or
2. sic ports being blocked

Today i am going to show you, How to troubleshoot mismatch SIC?

To do so login in to Firewall CLI by using Putty or any terminal emulator software.

To view SIC status enter the Fw > cp_conf sic status command.

As you seen in below image, My SIC status is Trust established.

How To Troubleshoot SIC-related Issues in Checkpoint GAIA

But for this article, i am going to re-established. to do so enter the cpconfig command and choose the option number 5.

How-To-Troubleshoot-SIC-related-Issues-in-Checkpoint-GAIA

now enter Y for re-initialization and enter your activation key here.

How To Troubleshoot SIC-related Issues in Checkpoint GAIA

then enter 9 to exit from this session

How To Troubleshoot SIC-related Issues in Checkpoint GAIA

if you issue cp_conf sic status , it will show you trust un-established here.

How To Troubleshoot SIC-related Issues in Checkpoint GAIA

now open your Smart Dashboard, Open Your Firewall gateway properties, In the general properties , Click on the Test SIC status.

How-To-Troubleshoot-SIC-related-Issues-in-Checkpoint-GAIA

it will give your Not communication error.

How To Troubleshoot SIC-related Issues in Checkpoint GAIA

then click on the Communication tab and click on the Reset option

How To Troubleshoot SIC-related Issues in Checkpoint GAIA

and enter your same authentication key here and click on the Initialize option to initilize your SIC again.

How-To-Troubleshoot-SIC-related-Issues-in-Checkpoint-GAIA

 

Now again click on the Test SIC status option again. it will show you your SIC is communicating now. đŸ™‚

How-To-Troubleshoot-SIC-related-Issues-in-Checkpoint-GAIA

Now if you issue cp_conf sic status in CLI mode ,

How To Troubleshoot SIC-related Issues in Checkpoint GAIA

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